THE AI CALL ASSISTANT FOR YOUR BUSINESS

Your business, heard.
Even when you’re busy.

A helpful voice for your customers. A little more time for your team.
Answer questions, handle requests and connect people to the right next step.

Let’s talk about your business Find your industry
YOUR CALLER

Can I book a dental appointment for tomorrow?

Hazir Ai

Of course. Is there a time tomorrow that works best for you?

Appointment enquiry, understood.
The front desk, with a little more breathing room.
Illustrative conversation · no live call
One assistant.
Built around your business.
Hospitals & clinics Restaurants Real estate Customer support
LESS RINGING. MORE DOING.

Busy team?
Keep the conversation going.

Every unanswered call could be a patient, a customer or your next opportunity. Give them a helpful place to start.

After-hours coverage

Business doesn’t always stop at closing time. Configure your call assistant to help with routine enquiries outside staff hours.

24/7 coverage, configured for you

Conversations that flow

Give callers a friendly first response, relevant questions and useful answers based on what your business provides.

Less friction. More understanding.

Your knowledge. Your rules.

Your services, menus, hours and policies shape the conversation. Our team helps keep the assistant focused on your business.

Business-specific answers

A person when it matters

When a caller needs a member of staff, request a transfer to your configured team number.

Human handoff

Works with your workflows

Start with approved business information. Add supported system connections when your operation needs them.

Supported integrations

Clarity after the call

Follow recorded conversations, call minutes and available business outcomes from your own workspace.

Useful reporting
FOUR INDUSTRIES. COUNTLESS CONVERSATIONS.

Your world. Your call assistant.

The right answer starts with understanding your business. Explore the conversations we can help you prepare.

Hospitals & clinics01

More time for patients. Less time on hold.

Help patients find the right department, ask about doctor timings and make appointment enquiries.

  • Department, timing and fee information
  • Appointment workflows with supported scheduling
  • A human next step for complex enquiries
Let’s build your call experience
Restaurants02

Keep serving. We’ll take the call.

Help hungry callers explore your menu, check delivery areas and place an order while your team handles the rush.

  • Menu, prices and opening hours
  • Ordering around your business rules
  • Staff handoff when callers need your team
Let’s build your call experience
Real estate03

Give every property enquiry a first answer.

Use your approved property information to answer initial questions and help callers reach the right agent.

  • Answers from your approved listings
  • Conversations about buyer preferences
  • Viewing enquiries and agent handoff
Let’s build your call experience
Customer support04

A helpful first response. A human next step.

Take repetitive questions off your team’s plate with answers grounded in your approved policies and services.

  • Routine questions and service information
  • Complaint and support enquiries
  • Complex cases routed to your team
Let’s build your call experience

Workflows are configured for your business. Live bookings, order updates and other system actions depend on supported, tested connections.

THE CALL ENDS. THE INSIGHT DOESN’T.

A clear view of
what’s happening.

See the conversations behind your business, without getting lost in the technology.

  • Calls and minutes, at a glanceDaily activity and 7, 30 or 90-day views.
  • Business outcomes that matterRecorded orders, appointments and available cancellation data.
  • The context behind the numbersCall histories, transcripts and known handoff outcomes.
See it in your own context
Your business, in view.Illustrative dashboard
YOUR WORKSPACE

A good day, at a glance.

Example week
Recorded calls128↗
Call minutes342↗
Requests48↗
Conversation activityCalls
MonTueWedThuFriSatSun
A conversation. A next step.Find the detail in your call history.

Example figures only. Your workspace shows your recorded activity.

Your caller Your assistant Your team
HUMAN WHEN IT MATTERS

A great assistant knows
when to bring you in.

A caller asks for a person. A question needs your judgement. Your call assistant can request a handoff to your team, keeping people at the heart of your service.

Design your handoff flow
EXPERT SETUP. SIMPLE ON YOUR SIDE.

Your business knowledge.
Our team behind it.

Developed and supported by DIGITAURUS. We take care of the setup, so you can focus on the service your customers receive.

01

Show us your day.

Walk us through the calls you receive, the questions you answer and the systems you use.

02

We shape your assistant.

We prepare approved information, configure supported workflows and test realistic conversations with your team.

03

Launch with confidence.

Review the experience, agree your call limits and handoff rules, then follow activity in your workspace.

GOOD QUESTIONS. STRAIGHT ANSWERS.

Let’s clear
a few things up.

Have a different question?
Tell us what your business needs.

Talk to our team
What does the call assistant actually do?

It helps answer incoming calls, responds to routine questions using your approved business information, supports configured workflows and requests a transfer when a caller needs your team.

Can it answer calls after business hours?

Yes. It can be configured for after-hours enquiries, while respecting your opening hours and escalation rules. Availability depends on the configured service, telephony and usage plan.

Can I keep my existing business system?

Yes. We review your current system and connect supported workflows using the access you approve. A new system may need an adapter and testing before it can be connected.

Can a caller speak to a real person?

Yes. A caller can ask for your team. Handoff uses your configured staff number; a successful connection depends on staff availability and telephony setup.

Does it support Urdu, English and different accents?

Language and voice settings are chosen during setup. We test representative Urdu and English conversations, names and accents with your team before agreeing on your launch configuration.

Can it book hospital appointments?

Where a supported scheduling connection is configured and tested, it can check availability and help with approved appointment workflows. It handles administration, not medical advice or diagnosis.

How many calls can it handle at once?

Capacity and call-duration limits depend on your agreed plan and infrastructure. We confirm and test the capacity your business needs during onboarding rather than promise an unlimited service.

Who sets everything up?

DIGITAURUS manages business knowledge, the call experience, supported integrations and testing. You get a workspace to review activity, with ongoing help from our service team.

LET’S MAKE YOUR NEXT CALL A BETTER ONE.

Hear the difference.
See the possibilities.

Tell us a little about your business. The DIGITAURUS team will get in touch to discuss a demo around your real call needs.

A conversation about your business Relevant workflows and supported connections Clear next steps, with our team
Har call par hazir.A Hazir Ai experience. By DIGITAURUS.

Your business. Your demo.

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